As soon as you visit our website bookedin.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or would like to know what information we have about you, please contact us. We may amend this privacy statement if we deem it necessary. We therefore recommend that you check this privacy statement regularly so that you are aware of these changes. This privacy statement was last modified on March 12, 2023.
Table of Contents
When do you apply this privacy statement?
Who uses your data?
From whom do we use data?
How do we obtain your data?
What data do we use?
For what purposes do we use your data?
How long do we keep your data?
With whom do we share your data?
Where do we store your data?
How secure is your data with us?
What are your rights?
What rules apply to this privacy statement?
What cookies do we use?
What do we do with data of minors?
Do you have a question about this privacy statement?
1. When do you apply this privacy statement?
This privacy statement applies to all personal data we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data includes all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
2. Who uses my data?
Bookedin is responsible for the website bookedin.nl and is therefore the responsible organization (the "Data Controller") for the use of your personal data as described in this privacy statement. Our full details are: Bookedin Eyssoniusplein 3a 9714CD Groningen Chamber of Commerce (KvK): 75805081
3. From whom do we use data?
We process the personal data of everyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contact persons of our partners.
4. How do we obtain your data?
We receive the data directly from you as soon as you:
Visit our website
Create an account
Fill in data on our website
Contact us via email, telephone, or other means
5. What data do we use?
We make use of the following data:
6. For what purposes do we use your data?
We only use your personal data for the purposes for which we are permitted to use it:
We have received your consent to use your personal data.
We use your data because we want to provide you, as a customer, with the best service, and we cannot do so without that information.
We use your data to maintain a central administration, perform marketing activities, prevent and combat fraud, and for risk management purposes.
7. How long do we keep your data?
We retain your personal data for as long as required by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer, we store your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we keep specific data, please contact us.
8. With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others.
9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.
10. How secure is your data with us?
We have taken significant organizational and technical measures to secure your data as effectively as possible. We have secured our systems and various means of communication to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received our permission to do so. If you have questions about our specific security methods, please contact us.
11. What are your rights?
Because we use your personal data, you have several rights. We have listed these rights for you below:
Right to information: We must explain to you in an understandable and clear manner what we do with your data and what control you have over it.
Right of access: You may always ask us to view the data we have on you.
Right to rectification: You may ask us to have your data corrected if it is incorrect or incomplete.
Right to object: You may object to the processing of your data if you do not agree with the way we handle your personal data. This right applies to data used for direct marketing.
Right to data portability: If you are a customer or have given permission for the use of your data, you may ask us to send you the digital data we have on you so that you can transfer it to another organization.
Right to restriction: You may ask us to restrict the use of your data. This means that in certain cases we may only store your data but not use it.
Right to be forgotten: You may ask us to delete all data we have on you. We will then delete all data that can be traced back to you. In some cases (such as tax obligations), we may not be allowed to delete your data yet.
Right to lodge a complaint: You may lodge a complaint about how we handle your data. If you have a complaint, we would like to resolve it with you. Please contact us directly. You also have the right to lodge a complaint with the Dutch Data Protection Authority. Ultimately, you also have the right to go to court. In that case, the court in the place of business of Bookedin is the competent court.
How do I submit a request or complaint? Send your request or complaint to us via info@bookedin.nl. We will process your request or complaint within 30 days. If it concerns multiple requests or if the request is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself to ensure we are helping the correct person.
12. What rules apply to this privacy statement?
Our privacy statement must meet several conditions. These conditions are primarily found in the General Data Protection Regulation (GDPR/AVG). In addition, the general rules applicable under Dutch law apply to our privacy statement.
13. What cookies do we use?
You can indicate which data we may use. If you have given us permission to personalize your profile based on your surfing and searching behavior, we can set up our website specifically for you to make its use easier and more personal. We do this using cookies. We use the following types of cookies:
Functional cookies: such as session and login cookies.
Anonymized analytical cookies: to gain insight into website visits (visitor numbers, popular pages).
Tracking cookies: such as advertising cookies intended to show relevant advertisements. Specifically: Facebook and Google Adwords.
14. What do we do with data of minors?
We do not specifically target minors with our website or organization. This means that if you are under the age of 18, you need permission from a parent or guardian to use our website. If you are a minor during your visit, we assume that you have received this permission.
15. Do you have a question about this privacy statement?
If you have a question, please feel free to contact us by sending an email to info@bookedin.nl. We are happy to help.
